Contacted the shop by E-mail, Explained the problem and my concern for what was needed and the fact that I did not want to go on a scavenger hunt trying to find the fix for the problem. The out come was great...Problem fixed, with in a very reasonable time frame and not to costly for what was completed and the high concern about safety with the vehicle from all concerned who spent time working on it and keeping my wife and I informed of what was need was greatly appreciated.