First time visitation to the shop provided me a one on one representative that gave me the quota up front on what was needed to start the check out of the problem and advised that it would not be the final price as it would identify the problem. That's fair. Dropped the Van off, returned home. Received a call shortly after telling me what was the problem, the cost involved, and time it would take to correct the problem. The price was fair, the time taken was short, the problem was corrected, I'am back on the road. Thank you for a timely and fair correction to my problem. I was recommended by a friend to check you out and I would advise others to at least visit your shop if in need of help. For each individual will decide on there own, I think I made the right move.